What will Biden's new 400 BILLION dollar investment in home based care mean?
The home care industry has been through A LOT since the start of the pandemic 1 year ago. To say it has been a wild ride doesn’t even come CLOSE to describing the rollercoaster businesses, caregivers, and clients have been on. Now, there are some new shake-ups on the horizon, as President Biden proposes a 400 BILLION dollar investment in home based and community care, and the people who provide it. So, what could that mean for home care organization owners?
First, there’s
a good to great chance that an increase in funding will mean an increase in
demand (which has already been growing rapidly for many home care organizations
as a result of COVID). If you’re a home care owner trying to grow… This. Is.
Awesome.
But… as any
business owner knows growth comes with its challenges. Primarily, HOW are you going
to RECRUIT and RETAIN caregivers in an increasingly competitive employment
market? There is already fierce competition amongst home care organizations to tap into
the small supply of professional caregivers in a given market, and the even
smaller supply of REALLY GREAT professional caregivers available.
This is a
HUGE problem even in the current climate. Why? a home care organization is only
as strong as it’s caregiver pool. Organizations that don’t have a well-trained,
reliable and loyal base of caregivers to staff client hours end up having to
turn away clients, turn expensive office staff (or owners) into temp
caregivers, struggle under the constant stress of scheduling, or spend huge
amounts of money paying overtime to the current caregiving pool (often all of
these things are happening at once). In the struggle to get caregivers into homes,
poorly trained, hasty hires can result in injuries, falls, complaints, and
ultimately lost clients.
The economic
fallout from these issues alone is MAMMOTH, not to mention the cost of high
caregiver turnover. (you can calculate the impact of lost clients alone HERE
and the cost of turnover to your organization HERE).
So what is a
home care organization to do? If the competitive marketplace for caregivers is
about to get more competitive, how can YOUR ORGANIZATION get AHEAD of the
curve?
The answer
is to invest in your caregivers and caregiving pool NOW. Build and RETAIN your
caregiving workforce by training them early, often, and consistently. And MOST
IMPORTANTLY, make that training VALUABLE. That means going beyond cookie cutter
programs made to cover your bases and providing REAL, PRACTICAL training that
addresses education needs on an ONGOING basis. It means offering training that is available ON DEMAND and LIVE to fit hectic and changing caregiver schedules. It also means making sure the
person providing the training… actually knows how to handle ALL of the
situations your caregivers will find themselves in. Because it’s NOT ENOUGH to
just make sure someone knows how to use a gait belt and do a stand pivot
transfer. I am going to say that again. ITS. NOT. ENOUGH.
If your
palms are sweating right now, you’re not alone. The solution I’ve described
seems monumental, time consuming, highly logistically complex…. And I can
assure you… IT IS!
I know… because
I’ve already built it. And… lucky for you, I’ve already done the work to make
it work for your organization so that you can step back, relax, and focus on riding
the wave that is on the way. And actually ENJOY the ride.
If this
article struck a nerve, or you’d like to talk about your organization, reach
out to emilia.bourland@aipctherapy.com, or call her at 469-998-1245.
Drop the mic! I am so proud to call you my friend. Finally, funding potential for Home Care and you have already built the best platform for meaningful caregiver training. ����
ReplyDelete